Contact OutfitParty 💬
Need help with an order, product, return, or delivery? Our customer care team is here to help.
📧 Email Us
Email: service@outfitparty.com
Our support hours are Monday through Friday, excluding public holidays. We normally respond within 1–2 business days. Response times may be longer during holidays, major promotions, or new collection launches.
If you do not see our reply, please check your spam, junk, or promotions folder and add service@outfitparty.com to your contacts.
📦 Help With an Existing Order
To help us resolve your request quickly, please include:
- Your order number
- The email address used at checkout
- A brief description of your question or issue
- Clear photos when contacting us about a damaged, defective, or incorrect item
For a cancellation, size change, item change, or shipping address correction, contact us within 8 hours of purchase. Use the subject line Urgent Order Change - #[Order Number] so we can identify the request quickly. Changes cannot be guaranteed after production has started.
🔗 Quick Help
You may find an immediate answer in our:
For privacy-related requests, email us with the subject line Privacy Request.